Learn

    Before you respond

    Bank fraud alert texts

    Learn how fake bank fraud alert texts work, why one-time codes are sensitive, and what to do before responding.

    Reviewed May 14, 2026

    Quick answer

    A bank fraud alert text may be a scam if it pushes you to reply, call a number, click a link, or share a one-time code.

    Call your bank using the number on your card or open the official banking app before taking action.

    What it may look like

    "Bank fraud alert: suspicious purchase detected. Reply NO and read us the one-time code to stop it."

    Signs to slow down

    • The message asks for a one-time code, password, PIN, or full card number.
    • It says all your money is at risk unless you act now.
    • It gives a phone number or link instead of telling you to use the official app.
    • It tells you to move money to keep it safe.

    What to do next

    • Do not share one-time codes, passwords, PINs, or remote access.
    • Call the number on your bank card or use the official app.
    • Do not move money because a text or caller tells you it will protect your account.
    • If money already moved, contact your bank immediately.
    • Report suspected cyber-enabled fraud to IC3.gov when appropriate.

    How Olevo can help

    Olevo can give you a calm second opinion before you respond.

    Trusted sources

    Related examples

    Common questions

    Why is a one-time code risky to share?

    A one-time code can help someone finish a login, password reset, or transfer. Treat it like a password.

    What if the text says to reply YES or NO?

    Instead of replying, open your official banking app or call the number on your card to check the alert.

    Should I call the number in the text?

    Use a number you already trust, such as the number on your card or the bank's official website.