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    Before you respond

    Package delivery texts

    Learn how package delivery text scams work, what signs to slow down for, and how to check a message before you respond.

    Reviewed May 14, 2026

    Quick answer

    A package delivery text may be a scam if it says there is a problem and sends you to a link to fix it.

    Check tracking through the retailer, carrier app, or official carrier website instead of using the message link.

    What it may look like

    "USPS: Your package could not be delivered. Update your address and pay the redelivery fee here."

    Signs to slow down

    • The text says a package is delayed, unpaid, undeliverable, or waiting for your address.
    • The link does not clearly match the official carrier website.
    • It asks for a small payment, card number, address, or identity information.
    • You were not expecting a package or did not request text updates.

    What to do next

    • Do not use the link in the message.
    • Open the store account, carrier app, or official carrier website yourself.
    • Look up the tracking number from your order receipt, not from the text.
    • Do not enter card or identity information from a text link.
    • Ask a trusted contact before paying any fee.

    How Olevo can help

    Olevo can give you a calm second opinion before you respond.

    See plansMore examples

    Trusted sources

    Top text scams of 2024

    Federal Trade Commission

    FTC data shows $470 million in reported 2024 losses from scams that started with text messages.

    Think that text message is from USPS? It could be a scam

    Federal Trade Commission

    FTC guidance says unexpected package texts can lead to look-alike sites asking for personal or financial information.

    Smishing: Package Tracking Text Scams

    United States Postal Inspection Service

    USPIS explains that package-tracking text scams use unsolicited messages and unfamiliar links.

    Related examples

    Is this text a scam?Unpaid toll textsBank fraud alert texts

    Common questions

    Do package scams always ask for a large payment?

    No. Some ask for a small fee because it feels harmless, but the page can collect your card and personal information.

    What if I really am waiting for a package?

    Use the retailer account, official carrier app, or the carrier website you type yourself. Do not use the text link.

    Can Olevo check a screenshot of a delivery text?

    Yes. You can use a screenshot or paste the visible words, depending on what is easiest.