Before you respond
Medicare calls and messages
Learn how Medicare scams may ask for your Medicare number, offer fake plans, or pressure you to share information before you verify.
Reviewed May 31, 2026
Quick answer
A Medicare call or message may be a scam if it arrives unexpectedly and asks for your Medicare number, personal information, payment, or quick confirmation.
Do not share your Medicare number with someone who contacts you first. Verify through Medicare or a trusted health plan contact you already know.
What it may look like
"Medicare update: confirm your Medicare number today or your benefits may be paused."
Signs to slow down
- The caller asks for your Medicare number, Social Security number, bank details, or card number.
- They offer a free brace, test, drug plan, refund, or benefit you did not request.
- They say your coverage, benefits, or enrollment will stop unless you act now.
- They ask you to confirm information for a plan, visit, hospice service, or medical order you do not recognize.
What to do next
- Do not share your Medicare number with an unexpected caller or message.
- Use Medicare.gov, 1-800-MEDICARE, or a health plan contact you already trust.
- Review Medicare statements for services, equipment, or plans you did not receive or choose.
- Ask a trusted contact before responding if the message makes you feel rushed.
- Report suspected Medicare fraud through Medicare or ReportFraud.ftc.gov when appropriate.
How Olevo can help
Olevo can give you a calm second opinion before you respond.
Paste the message or describe the call. Olevo can help you check whether the request is asking for sensitive Medicare or identity information.
Trusted sources
Medicare fraud affects everyone, so here's what to know and do
Federal Trade Commission
FTC 2026 guidance warns against sharing a Medicare number with unexpected callers and explains fake Medicare plan and hospice fraud risks.
How To Avoid a Government Impersonation Scam
Federal Trade Commission
FTC guidance says government impersonators may contact people by call, email, text, or social media message.
New trends in reports of imposter scams
Federal Trade Commission
FTC reporting shows imposter scams remain a major consumer problem, including toll messages.
Common questions
Should I give my Medicare number to a caller?
No. Do not share it with someone who contacts you unexpectedly. Use Medicare or a health plan contact you already know.
Can Medicare scams involve free equipment?
Yes. Be careful with free braces, tests, medical supplies, or services you did not request.
What if the caller already knows some of my information?
That does not prove the call is real. Scammers may use partial information to sound official.