Olevo
Source methodology
Olevo source selection is designed to make Learn pages useful, current, and grounded in public consumer guidance.
Source priority
FTC consumer guidance is the preferred source when it directly matches a scam topic. Official agency pages are used when they add reporting, identity theft, cybercrime, postal, Medicare, or program-specific context.
AARP is used as supplemental evidence when a page is current, topic-specific, and helpful for family support or practical scam-safety context.
Platform or company support pages are used when they explain account-specific verification, phishing reporting, or safety steps that a user can take directly.
- Primary: FTC consumer guidance
- Secondary: FBI, IC3, USPIS, IdentityTheft.gov, Medicare, and agency pages
- Supplemental: AARP and topic-specific public guidance
When links are refreshed
Olevo should prefer a newer source when it is broader, more actionable, more topic-specific, or more canonical than an older link.
Data spotlights are useful for statistics, while consumer guidance pages are usually better primary links for what to do.
A source should be refreshed when a reporting path changes, a source link breaks, an agency publishes clearer guidance, or a scam pattern changes enough that the page's next steps need a better reference.
How source notes are used
Learn pages include source cards so readers can see why a public reference is linked. The note should explain the practical value of the source, such as reporting steps, payment guidance, account recovery, caller ID limits, or scam examples.
Source links support Olevo guidance; they are not endorsements and they do not prove that every individual message is a scam. The page should still explain the visible warning signs and the safer verification path.
- Use direct public sources when possible
- Explain why each source is included
- Keep page guidance aligned with source advice
- Remove stale or duplicate links when they stop helping