The new request
Pay a release, tax, or processing charge
What is at stake
Another transfer of your money
A safer first check
Reach the claimed agency or organization independently
Available now on the App Store
An offer to recover your money, read before you pay
After a loss, an offer of help deserves a clear next step. Start with your real bank or payment provider. Olevo can help you read a recovery message; it is not a service for recovering money.
Free download on iPhone. Optional Premium.
Who is offering to help?
Why pay another fee?
??Quick answer
Keep further money and account access out of an unexpected recovery offer. The FTC warns about contacts who promise to return lost funds in exchange for an upfront fee or financial information. Verify the claimed organization through its own official route.
In the US, type ic3.gov yourself for IC3 reporting. The FBI's July 2026 warning says IC3 does not recover funds through social platforms or charge for recovery. A claimed case number or knowledge of your earlier loss does not establish authority.
If money or account access is already at risk, contact the affected provider promptly. You do not need an app review before securing an account or reporting a payment.
By Olevo · Reviewed
Look at the request, one part at a time
- The sender claims both knowledge of an earlier loss and authority to return money. Those are separate claims to verify outside the message.
- The next action would expose more money or information before the recovery is established. Leave the supplied form and payment instructions unused.
- Find the real organization yourself. Ask it about the contact and case reference through its published support route, without using a number or link from the offer.
Keep the message as a record and contact your real provider or reporting agency independently. No download or purchase is required to follow these checks.
How it helps
Built for the moment before you respond
Separate the earlier loss from the new promise
Write down who contacted you, which organization they claim to represent, and what they want now. A request may involve a fee, a wallet connection, remote access, identity documents, or a new complaint form. Record the request without following it.
Knowing your name, loss, or reference does not verify the contact. Use your own bank records and the agency's official website to choose the next contact route. Ask the real institution what it needs through its secure process; do not send documents back to the unverified sender.
Bring a redacted request if another reading would help
You can paste the offer into Olevo after removing identity details, account numbers, full links, case references, and all wallet credentials or recovery phrases. Describe that such information was requested instead of including the values. Never connect a wallet to gather material for a message review.
Private Check supports pasted text on your device. Screenshots and photos use Detailed Review with the app's consent explanation; selected content goes to Olevo's backend and OpenAI. Keep actual case files and identity documents out of the submission. Olevo does not investigate the original loss.
Continue through the organizations that can act
Contact the bank, payment service, or exchange used in the original transaction promptly. Preserve both the first transaction records and the later recovery messages. Ask what can be secured or reviewed, without assuming any payment can be reversed.
A real agency may seek follow-up information, but verify the claimed office independently. The FBI distinguishes IC3 from local law-enforcement officers who may contact a complainant. An optional app explanation cannot establish official authority or promise a refund.
A recovery offer can ask for more than a fee
Look at what you would give up next, even when the contact describes it as a routine case update.
The new request
Connect a wallet or share credentials
What is at stake
Access to funds or accounts
A safer first check
Keep credentials private and contact the real provider
The new request
Update a report through a supplied form
What is at stake
More personal or financial information
A safer first check
Open the genuine reporting website yourself
Sources for the independent checks
FTC: refund and recovery scamsDecember 2023 consumer guidance checked October 17, 2026. Covers unexpected recovery approaches and upfront fees; not an endorsement of any recovery business.FBI/IC3: impersonation and recovery approachesJuly 20, 2026 warning. Explains false recovery contacts, imitation complaint forms, and official reporting routes.FTC: steps after a scamProvider and account steps after a payment or information disclosure. Recovery depends on the circumstances and is not guaranteed.
Related guides and product details
Recovery scam warning signsFurther fees and information requests after an earlier loss.Steps after sending moneyOpen this related page for practical warning signs and next steps.A reported recovery approach after a fraud complaintA closer reading of recovery approaches documented by the FBI.Investment withdrawals and linked recovery contactsA reported investment sequence and the later offer to recover funds.
Common questions
Can someone knowing about my loss prove their recovery offer is real?
No. Information about an earlier loss can be reused by the original operation or another contact. Find the claimed organization yourself and verify the specific contact and request through its official route. Keep further payments, wallet credentials, and identity documents out of the unverified exchange.
Does IC3 charge a fee to recover money?
The FBI's July 2026 warning says IC3 will not ask for payment to recover lost funds or refer you to a company charging for recovery. IC3 does not recover money through social platforms. In the US, type ic3.gov directly and verify any claimed law-enforcement office independently.
Can Olevo get my money back or trace cryptocurrency?
No. Olevo can help explain warning signs in content you choose to provide. It does not recover money, trace transactions, inspect wallets, verify agencies, or guarantee a result. Contact the real payment provider and relevant reporting agency promptly; an app review is optional and should not delay those steps.
Feel sure before you respond.
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